The agent-friendly CBD checkout, explained

What a Square invoice is — and isn't

A Square invoice is a billing document, not a shopping cart. We create one after checkout, addressed to the order, and Square emails it with a link to its own hosted payment page. That page is where a card number is actually entered — never on botancbd.com. It is not a generic payment link that could be reused for anything else, and it is not a subscription or recurring charge on its own; each order gets its own invoice.

Why there's no card field on our site

Because payment happens entirely on Square's own infrastructure, our own pages never handle, see, or store a card number at all. For a browser-driving agent, that has a practical side effect: the parts of our site the agent fills in — an email address, a shipping address, a discount code — are plain form fields with no payment logic attached to them, and the one page that does handle payment is a page we don't control the design of.

That last point cuts both ways. We can't promise exactly what Square's own page will look like on any given day, but we also can't accidentally break it — there's no card-handling code on our site for a future change here to interact badly with. The form fields an agent reads through the accessibility tree on our own pages are the same ones every checkout attempt uses, day to day.

Why a hosted card form suits a virtual card

A single-use virtual card — the kind Link by Stripe issues to Meta Muse or Instinct — behaves like an ordinary card wherever a card form accepts one. Square's hosted invoice page is exactly that: a plain card form, not a custom checkout widget with its own quirks. That's what makes the loop work end to end:

What happens after payment

Your order has its own status page, and the link to it is in the confirmation email — that's the honest version of this step today. Once Square reports the payment, that page's heading changes to “Paid — we're packing it”: Payment received. You'll get an email with tracking the moment it ships. An agent or a person can open that link at any time to check where things stand, independent of anything reported back in a chat or a text.

The pay button itself

The confirmation page does not make you look for a button: it forwards to Square’s payment page by itself about a second and a half after the order is placed, and shows the same link as “Pay now on Square” in case the forward is stopped. On the order status page and in the confirmation email the control reads “Pay your invoice”. Opens Square's secure payment page. We never see your card. The same invoice is also on its way to your inbox.

FAQ